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Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Summer Hours

May 17-September 2

Closed for Memorial Day, Independence Day, Juneteenth
M-Th: 8:00 am – 5:00 pm
F: 8:00 am – 2:30 pm
Sa-Su: Closed

Full Hours

helpdesk@luther.edu

Phone: 563-387-1000

Skype

Skype is a free downloadable program, which enables VOIP calls, instant message, and video chat. Often, Skype is used to make calls to an individual client, friend, or family member. Free features include:

Platform Independence (Windows, Mac, Linux, iOS, Android)
Live One-To-One Video Calls and Group Calls up to 50 people
Skype Call to Mobile and Landlines for a subscription
Leave or Receive Voice Messages for free
Screen Sharing

Skype also has a variety of other features, which are accessible when you buy Skype credit. However, even without Skype credit, Skype is still very useful for video and voice calling at Luther.

You can start a Skype call on your own. However, if you would like support for your Skype call, contact Multimedia at x1823, email multimedia@luther.edu, or enter your request online at help.luther.edu .

Requirements

Skype
Web Cam (for video)
Microphone (for voice)

Installing Skype

Download and install Skype using the instructions provided on their website at Download Skype .

Using Skype

Skype has provided excellent directions on their website at Skype Help .

Alternative services

We recommend using Google Meet (up to 250 people) or Skype (up to 50 people) for video conferencing sessions. When you’re wanting a more structured, controlled environment or need to record the meeting, Zoom (up to 300 people) is ideal.

Faculty, staff, and students can start a Google Meet, Skype or Zoom session at any time.

Webcams and tripods are available for checkout from the Circulation Desk in Preus Library. These webcams have a built in microphone. ITS also has conference carts that may be requested to be set up through help.luther.edu .