Understand Your Account
Frequently Asked Questions
This depends on the question. Student Accounts, Financial Aid Office, and Student Employment Office work very closely with student finances. Sometimes more than one office may be involved in answering a student’s question. In general, questions about aid, grants, and scholarships should be directed to the Financial Aid Office, questions about student accounts and payment plans go to the Office for Financial Services, and inquiries about work study to the Student Employment Office.
The Student Accounts suite is located on the first floor of Main 120 with a cashier window. Students can make payments on their student account, monthly payment plan, and work credit plan. Personal checks may be cashed. Students can also open NordiCash and student bank accounts at this office. The cashier can answer questions about a student’s statement of account, monthly payment plans, work credit plans, and work-study. Student Accounts charges student accounts based on information provided by other offices.
Effective May 2022, statements are available electronically on Norse Hub for initial billing and subsequent monthly statements. Paper statements will only be mailed to new students for his/her initial billing of first semester. Monthly email notifications of balances due will continue to be emailed to you and anyone you have given proxy access to. For more information on Proxy Access, please visit our Proxy webpage with video instructions.
A student can grant permission for a parent (or anyone) to use “parent” proxy to view their student’s information via http://norsehub.luther.edu. When a student grants a permission to view the Account Activity, this also allows the parent to have conversations with
- Financial Services about statements, charges, credits, payments, and past due amounts
- Financial Aid about awards, application data, disbursements, eligibility and missing documentation
For more information, see the Parent Proxy page.
Yes. To access your statement, go to https://norsehub.luther.edu/, log in using your Norse Key, and select the Student Finance button. Then select Account Activity, then View Statement.The Account Activity Page will have a breakdown of cash receipts, monthly payment plans, and work study payment plans as well as any charges.
Fall semester’s payment is due August 10. Spring semester’s payment is due January 10. These dates remain the same from year to year.
Payment plans are available. Payment plan worksheets are available on the payment website or may be requested from Student Accounts. Please see the worksheet for more information about the plan.
Miscellaneous charges are billed as incurred and monthly emails requesting payment of the balance due will be sent.
On the 10th of each month, a $100 late charge will be assessed on student receivables with an outstanding balance, or with pending financial aid. For more information about the $100 late charge, pending financial aid, and unbilled tuition, room, and board; see the Late Charge page.
Yes. You need to complete a work study payment plan application. Work study payment plan applications are available on the payment website or may be requested from Student Accounts.
The Student Accounts’ office will accept personal checks, money orders, and wire transfers. The student’s name and ID number should be included with the payment. Debit/credit card and e-check payments can only be made using https://norsehub.luther.edu/. Debit/credit card and e-check payments are not accepted over the phone or at the cashier’s window. E-checks are free to you but there is a 2.5% service fee for credit and debit card payments. Cards accepted include MasterCard, Discover, American Express, and Visa. Parents are also able to make some payments if they have been granted Parent Proxy. For more information see Payment Options.
Music lessons are normally charged when tuition is billed. Extra credit hours are normally charged at the time spring tuition is billed. Any changes in registration after that date will be reviewed periodically and charges will be adjusted on the student account. Library fines, health service charges, traffic fines, and other charges will be posted to your student account as they are incurred.
The deposit becomes the student deposit and is non-refundable.
The cost of books averages about $520 per semester. New and used books are available through Luther’s partnership with eCampus. Returning students also sell many of their used texts. Please see the eCampus website for more information about the purchase of textbooks, including the textbook reservation process.
It is not necessary, but some students have a local account just for convenience. Most local businesses will accept out-of-town checks with the student’s Luther ID. The Luther Book Shop will cash checks up to $25. The Student Accounts’ office, open to students from 8 a.m. – 5 p.m. Monday – Friday, will cash checks up to $150. An automatic teller machine is located in the Centennial Union. It provides access to American Express, VISA, Discover, Shazam, Decorah Bank & Trust, Mastercard, Maestro, Cirrus, Quest, and Plus.
The Financial Aid Office is located on the ground floor of Main. This office completes financial aid awards for incoming and returning students based on federal and state regulations. It also certifies student and parent loan applications and offers financial counseling for students.
Outside scholarships are received from sources outside of Luther. It is a federal requirement that these scholarships be reported to the Financial Aid Office and listed as part of a student’s financial assistance. For that reason, students are asked to send all scholarship checks to the Financial Aid Office for processing.
EPIC—Education Partners In Covenant is a program in which a student’s home congregation agrees to give a grant on the student’s behalf to Luther College. Luther matches this grant up to $1,000 per year. Once an EPIC contribution form is received from the student’s congregation, Financial Aid will coordinate the anticipated award and the matching funds along with other assistance the student is receiving. The congregation must send the funds to the Financial Aid Office to receive the match.
The Student Employment Office is located on the ground floor of Main. This office coordinates student work assignments and processes student payroll. Students are required to complete and return I-9 and W-4 forms before they qualify for employment, as well as a direct deposit form. Students are also required to return a completed time card to their supervisors on a bi-weekly basis.
Students should complete a direct deposit form authorizing Luther to electronically deposit earnings into their bank account. Direct deposit form can be found on Norse Hub under Banking Information. YouTube tutorial is available for completing this form.
For students who have a work study payment agreement, funds will be deposited in the bank account after the agreement has been met.
NordiCash is a declining balance account that allows Luther students to use their Luther ID card as a debit card. By pre-depositing money in this account, students may make “cashless” purchases at several campus locations.
The Student Accounts office is open Monday through Friday from 8:00am to 5:00pm.
The 1098-T will assist with determining what tax credit, if any, you or your parent(s) may claim on your 2023 tax return for the Hope Scholarship Credit or the Lifetime Learning Credit.
In previous years, the 1098-T included a number in Box 2 that represented your qualified tuition and related expenses (QTRE) billed during the tax year. Due to a change under federal law, we will report the amount of QTRE you paid during the tax year in Box 1.
If you will be listed as a dependent on your parent(s) 2023 tax return, you should give the 1098-T to your parent(s). If you will claim yourself as a tax exemption, you should use it when you complete your own 2023 tax return.
Eligible qualified tuition and related expenses include full-time tuition, part-time tuition, private and class music lessons, extra credit hour charges, technology fee, commencement fee, lifetime transcript fee, and Rochester clinical fee.
Eligible scholarships or grants include financial aid processed by Luther, not including loans, prepaid tuition, stipends, and work-study.
- Go to norsehub.luther.edu
- Log in using your Norse Key and password
- Select the Student Finance Button
- Select Account Activity
- You can only see one term at a time- Select one term for the tax year
- Select View Statement
- Return to Account Activity and select another term.
Access your 1098T by going to https://norsehub.luther.edu/, logging in using your Norse Key and password, and selecting Tax Information. Choose the 1098-T Information Tab and each 1098-T by year will be listed at the bottom of the page.
Contact Student Accounts Office by calling (563) 387-1015. Staff will be available to assist you between 8 a.m. and 5 p.m., Monday through Friday.
If your parent has parent proxy rights to view tax information AND you have consented to receive your form electronically, your parent can access the 1098-T.
Ask for assistance from your tax preparer; he or she is best qualified to properly respond to your tax questions. You may also refer to IRS Publication 970, Tax Benefits for Higher Education, and Publication 520, Scholarships and Fellowships, which are available from the IRS Web site at www.irs.gov or by calling 1.800.TAX.FORM.
NordiCash can be used in the Book Shop, Box Office, Cafeteria, C-Store, Nordic Brew, Marty’s, Oneota Market, Peace Dining Room, Mail Center, Sunnyside, PaperCut, and Document Center.
In person – Bring the Luther ID card and the payment to Student Accounts.
By mail – Mail the check or money order to the Student Accounts, Luther College, 700 College Drive, Decorah, Iowa 52101-1045. Include the student’s name, ID number, and NordiCash in the memo portion of the check.
Convenience – The Luther ID card serves as a prepaid debit card, reducing the need to carry money for campus purchases.
Savings – There are no credit card or service fees.
Safety – The student is protected against unauthorized transactions after the Dining Services Office has been notified that the card is missing. The account will be deactivated until the card is found or a new card is issued.
- The student is responsible for immediately reporting a lost or stolen card to the Dining Services Office.
- The college is not responsible for the use of a lost or stolen card, until it is reported to the Dining Services Office. They will then deactivate the card, protecting the remaining balance.
- It is the student’s responsibility to protect and maintain the condition of his/her card. A nonrefundable fee of $25.00 is charged to replace lost or stolen cards.
- No cash withdrawals are permitted.
- The card is not to be used by another person.
- Statements are available on-line at https://norsecard.luther.edu.
- The student is responsible for observing the amount and account charged during each use.
- Payments can be made in Student Accounts office during regular business hours.
- Balances will be maintained from year to year. Funds will be refunded.