Understand Your Account

This depends on the question. Student Accounts, Financial Aid Office, and Student Employment Office work very closely with student finances. Sometimes more than one office may be involved in answering a student’s question. In general, questions about aid, grants, and scholarships should be directed to the Financial Aid Office, questions about student accounts and payment plans go to the Office for Financial Services, and inquiries about work study to the Student Employment Office.

The Student Accounts suite is located on the first floor of Main 120 with a cashier window. Students can make payments on their student account, monthly payment plan, and work credit plan. Personal checks may be cashed. Students can also open NordiCash and student bank accounts at this office. The cashier can answer questions about a student’s statement of account, monthly payment plans, work credit plans, and work-study. Student Accounts charges student accounts based on information provided by other offices.

In October of each academic year, student is required to read and agree to Financial Responsibility Agreement which outlines the terms and conditions of their student account.  Student will automatically receive agreement when logging into Norse Hub every October.  Below is a copy of the Financial Responsibility Agreement for 2024-25 academic year:

Financial Responsibility Agreement

I understand when I register for any class at Luther College or receive any service from Luther College I accept full responsibility to pay all tuition, fees, and other associated costs assessed as a result of my registration and/or receipt of services.  I further understand and agree my registration and acceptance of these terms constitutes a contractual agreement (i.e., a financial obligation in form of an education loan as defined by the U.S. Bankruptcy Code at 11 U.S.C. $523(a)(8)) in which Luther College is providing me education services, deferring some or all of my payment obligation for those services, and I promise to pay for all assessed tuition, fees, and other associated costs by the published or assigned due date.

I understand and agree if I drop or withdraw from some or all of the classes for which I register, I will be responsible for paying all or a portion of tuition and fees in accordance with the published tuition refund schedule at https://www.luther.edu/offices/financial-services/students/costs/refund.  I have read the terms and conditions of the published tuition refund schedule and understand those terms are incorporated herein by reference.  I further understand my failure to attend class or receive a bill does not absolve me of my financial responsibility as described above.

I agree to pay my obligations to Luther College (hereinafter referred to as “the College”) in accordance with the following:

Terms of Agreement: This Agreement will continue for as long as I continue to incur charges at the College or any obligation remains unpaid in whole or in part.

Promise to Pay: I understand and agree that the College utilizes electronic billing and that I will receive a monthly email from the Office for Financial Services reminding me to review my student statement of account on norsehub.luther.edu.  I further understand that I am responsible for viewing my statement of account and remitting payment for any amount due or outstanding balance.  Failure to review my statement of account does not constitute a valid reason for not paying my bill on time.  Any administrative, clerical, or technical errors in my statement do not absolve me of my financial responsibility to pay the correct amount.  I understand and agree Luther College uses e-mail as an official method of communication with me, and I am responsible for reading the e-mails I receive from Luther College on a timely basis.

Financial Holds: I understand and agree that:

1. Official transcripts and diplomas may not be available while charges remain on my student account.
2. Course registration will not be allowed if I fail to pay my student account bill by the scheduled due dates.

Late Charge: I understand and agree that if I fail to pay my student account bill and any fees/fines by the 10th of each month a late charge of $100 will be assessed to my account for each month where I have an unpaid overdue balance.  No late charge will be assessed unless the bill amount, minus any loans and/or financial aid, is greater than $1,000.  However, depending upon the type of financial aid, any pending aid or loans must be credited to the account by the deadlines in our late fee policy https://www.luther.edu/financial-services/students/costs/latecharge/.

Returned Payments: If a payment made to my student account is returned by the bank for any reason, I agree to repay the original amount of the payment plus a returned payment fee of $25 or the legal rate.  The College reserves the right to reject certain forms of payment.

Withdrawal:  If I decide to completely withdraw from the College, I will notify the Student Life Office [(563) 387-1020 or students@luther.edu].  I understand my withdrawal does not absolve me of my financial responsibility to the College.  Charges and financial aid will be prorated per the College withdrawal policy.

Telephone Authorization: I authorize the College and its agents and contractors to contact me at my current and any future cellular phone number(s), email address(es), or wireless device(s) regarding my student account(s), any other debt I owe to the College, or to receive general information for the College.  I authorize the College and its agents and contractors to use automated telephone dialing equipment, artificial or prerecorded voice or text messages, and personal calls and emails, in their efforts to contact me.  Furthermore, I understand that I may withdraw my consent to call my cellular phone by submitting my request to the Office for Financial Services or to the applicable contractor or agent contacting me on behalf of the College.

Default/Collection Remedies: I will be in default if I do not make payments when due under this agreement (including scheduled payments if enrolled in the Monthly Payment or Work Study Payment Plan).  If I am in default, the College may require immediate payment of all amounts owing under this agreement, including any late charges.  The College has the right to take steps to collect the balance including but not limited to the following terms: withholding course credits, withholding official academic transcripts and diploma until the balance is paid; turning over the student’s account to a collection agency; and taking legal action to collect the balance due.  The student authorizes the College to release financial information about his/her/their account to any party authorized by the College to collect the balance due.  I understand that if my account is turned over to a collection agency or attorney to pursue collection of any past due balance, I am responsible for paying the College’s expenses including but not limited to reasonable attorney’s fees and court costs.  I further understand that my delinquent account may be reported to one or more of the national credit bureaus.

Notice of Changes: I understand and agree that it is my responsibility to notify the College immediately of any change in my name, address, telephone number, email address, and Social Security Number.  The College reserves the right to modify the terms and conditions of this agreement at any time by notifying me in writing 30 days prior to when the change goes into effect.  Any modifications to this agreement shall then be available to me on my norsehub.luther.edu account.

Inquiries Regarding Billing Assessments: If I believe information on my billing statement is incorrect, I must notify the Office for Financial Services, Luther College, 700 College Drive, Decorah, IA  52101 in writing or by phone (563) 387-1015 within 60 days of the notice detailing the information believed to be incorrect.

Governing Law:  This agreement shall be subject to the laws of the State of Iowa.  The jurisdiction for the enforcement of this agreement shall be in Winneshiek County, Iowa.  In the event that any portion of this agreement shall be unenforceable in whole or in part, the provision shall be limited to the extent necessary to render the same valid, or shall be removed from this agreement, and this agreement shall be construed as if the provision had been incorporated herein as so limited, or as if the provision has not been included herein, as the case may be.

IRS Form 1098-T:  I agree to provide my Social Security number (SSN) or taxpayer identification number (TIN) to Luther College upon request as required by Internal Revenue Service (IRS) regulations for Form 1098-T reporting purposes.  If I fail to provide my SSN or TIN to Luther College, I agree to pay any and all IRS fines assessed as a result of my missing SSN/TIN.

I consent to receive my annual IRS Form 1098-T, Tuition Statement, electronically from Luther College.  I understand if I do not consent to receive my Form 1098-T electronically, a paper copy will be provided.

Electronic Signature:  By clicking the ACCEPT button below, I consent to the electronic processing of this agreement.  I understand and agree that my electronic submission of this document, in conjunction with my login credentials, acts as my electronic signature and will have the same legal effect as a signature on paper.  I also acknowledge that my consent to use electronic signature for the processing of this document is required to register for classes at Luther College.  I understand that I may withdraw my consent to use an electronic signature at any time and agree to notify the Office for Financial Services.

Effective May 2022, statements are available electronically on Norse Hub for initial billing and subsequent monthly statements.  Paper statements will only be mailed to new students for his/her initial billing of first semester.  Monthly email notifications of balances due will continue to be emailed to you and anyone you have given proxy access to.  For more information on Proxy Access, please visit our Proxy webpage with video instructions.

A student can grant permission for a parent (or anyone) to use “parent” proxy to view their student’s information via http://norsehub.luther.edu.  When a student grants a permission to view the Account Activity, this also allows the parent to have conversations with

• Financial Services about statements, charges, credits, payments, and past due amounts
• Financial Aid about awards, application data, disbursements, eligibility and missing documentation

For more information, see the Parent Proxy page.

Yes. To access your statement, go to https://norsehub.luther.edu/, log in using your Norse Key, and select the Student Finance button. Then select Account Activity, then View Statement.The Account Activity Page will have a breakdown of cash receipts, monthly payment plans, and work study payment plans as well as any charges.

Fall semester’s payment is due August 10.  Spring semester’s payment is due January 10. These dates remain the same from year to year.

Payment plans are available. Payment plan worksheets are available on the payment website or may be requested from Student Accounts. Please see the worksheet for more information about the plan.

Miscellaneous charges are billed as incurred and monthly emails requesting payment of the balance due will be sent.

On the 10th of each month, a $100 late charge will be assessed on student receivables with an outstanding balance, or with pending financial aid.  For more information about the $100 late charge, pending financial aid, and unbilled tuition, room, and board; see the Late Charge page.

Yes. You need to complete a work study payment plan application. Work study payment plan applications are available on the payment website or may be requested from Student Accounts.

The Student Accounts’ office will accept personal checks, money orders, and wire transfers. The student’s name and ID number should be included with the payment. Debit/credit card and e-check payments can only be made using https://norsehub.luther.edu/. Debit/credit card and e-check payments are not accepted over the phone or at the cashier’s window. E-checks are free to you but there is a 2.5% service fee for credit and debit card payments. Cards accepted include MasterCard, Discover, American Express, and Visa. Parents are also able to make some payments if they have been granted Parent Proxy.  For more information see Payment Options.

Music lessons are normally charged when tuition is billed. Extra credit hours are normally charged at the time spring tuition is billed. Any changes in registration after that date will be reviewed periodically and charges will be adjusted on the student account. Library fines, health service charges, traffic fines, and other charges will be posted to your student account as they are incurred.

The deposit becomes the student deposit and is non-refundable.

The cost of books averages about $520 per semester. New and used books are available through Luther’s partnership with eCampus. Returning students also sell many of their used texts. Please see the eCampus website for more information about the purchase of textbooks, including the textbook reservation process.

It is not necessary, but some students have a local account just for convenience. Most local businesses will accept out-of-town checks with the student’s Luther ID. The Luther Book Shop will cash checks up to $25. The Student Accounts’ office, open to students from 8 a.m. – 5 p.m. Monday – Friday, will cash checks up to $150. An automatic teller machine is located in the Centennial Union. It provides access to American Express, VISA, Discover, Shazam, Decorah Bank & Trust, Mastercard, Maestro, Cirrus, Quest, and Plus.

The Financial Aid Office is located on the ground floor of Main. This office completes financial aid awards for incoming and returning students based on federal and state regulations. It also certifies student and parent loan applications and offers financial counseling for students.

Outside scholarships are received from sources outside of Luther. It is a federal requirement that these scholarships be reported to the Financial Aid Office and listed as part of a student’s financial assistance. For that reason, students are asked to send all scholarship checks to the Financial Aid Office for processing.

EPIC—Education Partners In Covenant is a program in which a student’s home congregation agrees to give a grant on the student’s behalf to Luther College. Luther matches this grant up to $1,000 per year. Once an EPIC contribution form is received from the student’s congregation, Financial Aid will coordinate the anticipated award and the matching funds along with other assistance the student is receiving. The congregation must send the funds to the Financial Aid Office to receive the match.

The Student Employment Office is located on the ground floor of Main. This office coordinates student work assignments and processes student payroll. Students are required to complete and return I-9 and W-4 forms before they qualify for employment, as well as a direct deposit form. Students are also required to return a completed time card to their supervisors on a bi-weekly basis.

Students should complete a direct deposit form authorizing Luther to electronically deposit earnings into their bank account. Direct deposit form can be found on Norse Hub under Banking Information.  YouTube tutorial is available for completing this form.

For students who have a work study payment agreement, funds will be deposited in the bank account after the agreement has been met.

NordiCash is a declining balance account that allows Luther students to use their Luther ID card as a debit card.  By pre-depositing money in this account, students may make “cashless” purchases at several campus locations.

The Student Accounts office is open Monday through Friday from 8:00am to 5:00pm.

The 1098-T will assist with determining what tax credit, if any, you or your parent(s) may claim on your 2023 tax return for the Hope Scholarship Credit or the Lifetime Learning Credit.

In previous years, the 1098-T included a number in Box 2 that represented your qualified tuition and related expenses (QTRE) billed during the tax year.  Due to a change under federal law, we will report the amount of QTRE you paid during the tax year in Box 1.

If you will be listed as a dependent on your parent(s) 2023 tax return, you should give the 1098-T to your parent(s).  If you will claim yourself as a tax exemption, you should use it when you complete your own 2023 tax return.

Eligible qualified tuition and related expenses include full-time tuition, part-time tuition, private and class music lessons, extra credit hour charges, technology fee, commencement fee, lifetime transcript fee, and Rochester clinical fee.

Eligible scholarships or grants include financial aid processed by Luther, not including loans, prepaid tuition, stipends, and work-study.

1. Go to norsehub.luther.edu
2. Log in using your Norse Key and password
3. Select the Student Finance Button
4. Select Account Activity
5. You can only see one term at a time- Select one term for the tax year
6. Select View Statement
7. Return to Account Activity and select another term.

Access your 1098T by going to https://norsehub.luther.edu/, logging in using your Norse Key and password, and selecting Tax Information. Choose the 1098-T Information Tab and each 1098-T by year will be listed at the bottom of the page.

Contact Student Accounts Office by calling (563) 387-1015. Staff will be available to assist you between 8 a.m. and 5 p.m., Monday through Friday.

If your parent has parent proxy rights to view tax information AND you have consented to receive your form electronically, your parent can access the 1098-T.

Ask for assistance from your tax preparer; he or she is best qualified to properly respond to your tax questions. You may also refer to IRS Publication 970, Tax Benefits for Higher Education, and Publication 520, Scholarships and Fellowships, which are available from the IRS Web site at www.irs.gov or by calling 1.800.TAX.FORM.

NordiCash can be used in the Book Shop, Box Office, Cafeteria, C-Store, Nordic Brew, Marty’s, Oneota Market, Peace Dining Room, Mail Center, Sunnyside, PaperCut, and Document Center.

In person – Bring the Luther ID card and the payment to Student Accounts.
By mail – Mail the check or money order to the Student Accounts, Luther College, 700 College Drive, Decorah, Iowa 52101-1045. Include the student’s name, ID number, and NordiCash in the memo portion of the check.

https://norsecard.luther.edu

Convenience – The Luther ID card serves as a prepaid debit card, reducing the need to carry money for campus purchases.
Savings – There are no credit card or service fees.
Safety – The student is protected against unauthorized transactions after the Dining Services Office has been notified that the card is missing. The account will be deactivated until the card is found or a new card is issued.

1. The student is responsible for immediately reporting a lost or stolen card to the Dining Services Office.
2. The college is not responsible for the use of a lost or stolen card, until it is reported to the Dining Services Office. They will then deactivate the card, protecting the remaining balance.
3. It is the student’s responsibility to protect and maintain the condition of his/her card. A nonrefundable fee of $25.00 is charged to replace lost or stolen cards.
4. No cash withdrawals are permitted.
5. The card is not to be used by another person.
6. Statements are available on-line at https://norsecard.luther.edu.
7. The student is responsible for observing the amount and account charged during each use.
8. Payments can be made in Student Accounts office during regular business hours.
9. Balances will be maintained from year to year. Funds will be refunded.